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3.1.12 2012-12-11
 - 2012-12-03 Fixed bug#8933 - ArticleStorageInit permission check problem.
 - 2012-11-29 Fixed bug#8763 - Please add charset conversion for customer companies.
 - 2012-11-29 Fixed bug#1970 - Email attachments of type .msg (Outlook-Message) are converted.
 - 2012-11-28 Fixed bug#8955 - Init script might fail on SUSE.
 - 2012-11-24 Fixed bug#8936 - Ticket close date is empty when ticket is created in closed state.
 - 2012-11-22 Fixed bug#8937 - "$" should be escaped in interpolated strings when javascript is meant.
 - 2012-11-19 Fixed bug#8919 - Customer interface search results: ticket can only be accessed
    via ticket number and subject.
 - 2012-11-19 Fixed bug#8850 - CustomerTicketOverview - MouseOver Age isn't always correct.
 - 2012-11-14 Fixed bug#8868 - Event Based Notification problem saving 'text' Dynamic Fields.
 - 2012-11-09 Fixed bug#8914 - Syntax error in hash loop in TicketGet operation.
 - 2012-11-07 Fixed bug#8749 - CustomerFrontend: missing dynamicfield in  search results.
 - 2012-11-06 Fixed bug#8873 - Bad example of customization of "static" dynamic fields in
    AgentTicketOverviewSmall.
 - 2012-11-02 Fixed bug#8791 - IMAPTLS fails with some Microsoft Exchange servers.
 - 2012-10-24 Fixed bug#8841 - Search for Dynamic Fields shows all tickets (on "enter" key pressed).
 - 2012-10-24 Fixed bug#8861 - Ticket History overlaid calender choice function.
 - 2012-10-23 Fixed bug#8862 - GI debugger GUI does not show SOAP XML tags correctly.
 - 2012-10-23 Fixed bug#8566 - Cannot download attachment if filename has character #.
 - 2012-10-23 Fixed bug#8833 - Article table in TicketZoom does not scroll correctly.
 - 2012-10-23 Fixed bug#8673 - Richtext-Editor popups broken on Customer-Interface.
 - 2012-10-22 Fixed bug#8859 - Package upgrade does not work if an installed testpackage
    should be upgraded with a newer regular package.
 - 2012-10-20 Fixed bug#8678 - 'WidgetAction Toggle' is always shown as 'Expanded' when nesting elements
 - 2012-10-20 Fixed bug#8378 - Validation fails if the ID of the element contains a dot (.) or a
    colon (:)
 - 2012-10-17 Fixed bug#8847 - Inline PGP message description routine does not add any info, thanks
    to IB Development Team.
 - 2012-10-17 Fixed bug#8848 - AgentTicketEmail does not preserve PGP Signatures set if attachment
    is added.
 - 2012-10-16 Fixed bug#8149 - Wrong handling of subject when SubjectFormat=right.
 - 2012-10-12 Updated Polish translation, thanks to Pawel!
 - 2012-10-13 Fixed bug#8820 - Service rcotrs restart fails because a race condition happens.
 - 2012-10-12 Fixed bug#8819 - Syntax error (stop crontab command) in SuSE rc script.
 - 2012-10-12 Removed auto cleanup of expired sessions in CreateSessionID() to improve the scalability
    of the hole system.
 - 2012-10-11 Fixed bug#8667 - TicketSplit does not use QueueID of old Ticket for ACL Checking.
 - 2012-10-08 Fixed bug#8780 - 508 Compliance: Text descriptions of "Responsible Tickets"
    and "Locked Tickets" links are insufficient for screen reader users.
 - 2012-10-05 Fixed bug#8812 - Encrypted email doesn't see properly in Outlook.
 - 2012-10-03 Fixed bug#8214 - OTRS Init script on Red Hat fails to check scheduler.
 - 2012-10-03 Fixed bug#8850 - Cron missing as RPM dependency on Red Hat Enterprise Linux.
 - 2012-09-28 Fixed bug#7274 - Ticket QueueView sorts by priority on first page but subsequent
    pages sort incorrectly by Age.
 - 2012-09-27 Fixed bug#8792 - TriggerEscalationStopEvents logs as loglevel 'error'.
 - 2012-09-26 Fixed bug#8743 - AgentTicketCompose.pm creates To, CC, BCC filelds without spaces after comma.
 - 2012-09-25 Fixed bug#8606 - Escalation notifications should not be sent to agents who are set out-of-office.
 - 2012-09-25 Fixed bug#8740 - backup.pl: insufficient handling of system() return values.
 - 2012-09-24 Fixed bug#8622 - Storing a new GI Invoker or Operation with an existing name doesn't
    complain anything.
 - 2012-09-24 Fixed bug#8770 - AJAX Removes Default Options (follow-up fix).
 - 2012-09-21 Improved caching for Services and Service Lists.